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Sewage Cleanup and Sewer Backup Removal in Jenkintown

Removal, cleaning and drying after sewage or a sewer backup reaches a basement, handled as Category 3 contamination.

  • Phones answered 24/7
  • Flooded basements, burst pipes, sewer backups
  • The emergency figure is agreed up front
  • Readings and photographs from every visit, for your claim

Get a fast quote

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Sewage Cleanup

Sewage Cleanup: what it covers

Quick answer

Sewage cleanup means removing contaminated water and materials after a sewer or drain backs up into your home, then cleaning, treating and drying the area. It is Category 3 water and requires protective gear. Jenkintown Water Damage Restoration answers phones 24/7, and crews are dispatched as fast as they free up.

Sewage Cleanup illustration for Jenkintown, PA

Water coming up a floor drain, a toilet or a laundry tub is not like water from a broken pipe. It has been through the sewer, and it can carry bacteria, viruses and parasites. The right response is to stay out, keep children and pets out and call.

Backups here have a particular cause. Philadelphia's older sewers are combined, so storm runoff and household wastewater share the same pipes, and when heavy rain fills them beyond capacity, water has to go somewhere. The Philadelphia Water Department says backups into basements happen in those areas.

This page covers how sewage is handled, what is thrown out, and what you can do about the next one. Jenkintown itself sits just outside the city, so the question of whose pipe is involved is worth asking your borough or sewer authority. Cleanup afterward follows the same drying steps as basement flooding cleanup.

Service area
Jenkintown & Montgomery County
Availability
Phones answered 24/7, emergencies first
Typical cost
$7–$15+ (estimate)
Warning signs

Signs you need sewage cleanup

Do not touch sewage water with bare skin, do not use a household vacuum on it and do not run the furnace or fans if the equipment sat in the water. Keep children, pets and anyone with a weak immune system away until the crew says the area is clean.

  • Water rising from a floor drain, shower or laundry tub during heavy rain
  • A toilet that bubbles or gurgles when a washer drains
  • Dark, foul-smelling water with solids in it
  • A sewer smell in the cellar that returns after cleaning
  • Several fixtures draining slowly at once
  • A wet patch around a floor drain after a storm
  • Stains on drywall or carpet near a drain
Murky water spreading across a concrete cellar floor from a cast-iron floor drain.
Where a combined sewer is overwhelmed, the first sign is often water rising through the cellar floor drain.Each picture on this site was generated to show the old stone and brick houses around Jenkintown and the kind of water damage they suffer; none of them is a photograph of a real home or of any job done for a customer.
Our process

How our sewage cleanup visit works

  1. Keep people out and stop what feeds it

    The crew confirms nothing more is draining into the line, asks you to stop using water, and keeps the affected area closed off so contamination does not spread through the house.

  2. Put on protective equipment

    Gloves, boots, eye protection and respirators are standard. Contamination can be carried on shoes and tools, so the crew works to keep it contained.

  3. Remove the water and the porous materials

    Water is pumped out. Carpet, pad, insulation, drywall and anything porous that sewage touched is removed and bagged, with a list kept. Hard surfaces are kept to be cleaned.

  4. Clean and disinfect

    Surfaces are washed, then treated with a disinfectant suited to the job. Floor drains and nearby fixtures are cleaned too.

  5. Dry the structure

    Air movers and dehumidifiers run with daily readings. Masonry and slab dry slowly, and daily readings tell you when drying is done.

  6. Point you to the plumber and the valve program

    A plumber checks the lateral and the drain. In Philadelphia the Water Department's Basement Backup Protection Program can install free backwater valves for qualifying homes.

Cost

How much does sewage cleanup cost in Jenkintown?

Sewage work costs more than any other water job because of the protective measures and the amount of material that has to be discarded. Cost guides report it at the upper end.

Sewage Cleanup pricing in Montgomery County (2026)
JobTypical rangeWhat it includes
Sewage cleanup, per sq ft, per cost guides$7–$15+HomeGuide and HomeAdvisor report this range
Flooded basement, Category 3 total, per roundups$7,000–$15,000Depends on area and finishes
Antimicrobial application, per sq ft$0.50–$2.00Working estimate
Contents pack-out, cleaning and storage$1,000–$6,000+Working estimate
Commercial dehumidifier, LGR, per unit per day$75–$150Working estimate

The first two rows are figures that published cost guides report. The rest are the business's working estimates for Montgomery County and the Philadelphia area in 2026. Your price is explained and confirmed on site before any work, and insurance outcomes are not promised.

Job stories

Typical jobs for sewage cleanup

Typical job
Illustration: Sewage comes up a floor drain into an old Kensington rowhouse cellar

Sewage comes up a floor drain into an old Kensington rowhouse cellar

What homeowners notice
After hours of hard rain, brown water rises through the cast-iron floor drain of a brick rowhouse cellar and spreads across the concrete floor to a stack of stored boxes and the base of the stair wall. The smell and the color say the water came from the sewer, not from a pipe in the house.
What we do
Treating it as Category 3 water from the first minute, the crew works in boots, gloves and respirators, extracts the water and removes the soaked boxes and porous materials. It then cleans and disinfects the floor and wall base, checks the stair stringers and lower plaster with meters, and sets air movers and a dehumidifier while the cellar stays closed off from the living floors.
What to expect
The cellar tests dry after a few days, the homeowner is told about the Philadelphia Water Department's Basement Backup Protection Program and the water-backup endorsement to ask an agent about, and any plumbing work goes to a licensed plumber.

5–6 hours typical visit

Why do some Philadelphia basements back up in heavy rain?

Philadelphia's older sewers are combined, carrying storm runoff and household wastewater in the same pipes. Today's streets are far more paved than when they were built, so rain reaches the pipes fast and can fill them beyond capacity. The Water Department names low-lying parts of Germantown, Kensington, Northern Liberties, Center City, South Philadelphia and Port Richmond.

Press reports add that the Delaware River has risen about a foot since the system was built, which leaves less room for the water to drain out.

Storm inlets matter as well. The city has roughly 72,000 of them, and leaves, dirt and trash clog them, while some were sealed shut by repaving that raised the street above the curb drain.

What is the Basement Backup Protection Program?

The Philadelphia Water Department's Basement Backup Protection Program installs free backwater valves on basement fixtures or the main house drain for qualifying homes, with a one-year warranty on the valves and installation. The homeowner maintains them. Information is at water.phila.gov/basement or 215-685-6069.

The program is for homes in the city. If you live outside it, a plumber can tell you whether a backwater valve fits your drain, and your borough or township can tell you who maintains the sewer in your street.

A valve must be kept clear of debris to work, and a plumber may suggest checking it each season.

What does sewage damage mean for insurance?

Sewer or drain backup is typically covered only if your homeowners policy has an endorsement for it, and a water backup and sump discharge endorsement is the usual one. Flood from creeks and rivers is a separate matter. Your insurer decides, so ask your agent before a loss.

Photograph everything before it is removed, keep the list of discarded items and call your insurer early. The crew's readings and photographs can go with your claim.

Consumer claim questions go to the state Insurance Department.

Can anything be saved after sewage contact?

Hard, non-porous items such as glass, metal, plastic and sealed tile can be cleaned and disinfected. Carpet, pad, insulation, drywall, mattresses, upholstered furniture and cardboard that touched sewage are normally discarded. The crew gives you a list, and you approve it.

Heirlooms and documents are a special case. Say so on the call, because some can be dried or cleaned by a specialist, though not always.

Your health matters more than your stuff. Wash hands after contact, and see a doctor if anyone feels ill.

Options

Types and options for sewage cleanup

Combined sewer backup

Heavy rain fills a combined sewer beyond its capacity and water backs into basements through drains. It tends to repeat in the same low areas, which is why a backwater valve is a common fix.

A blockage in your own sewer lateral

A clog, a collapsed pipe or roots in the line between your house and the street sends waste back into the lowest fixture. It can happen in dry weather and is a plumber's repair.

Toilet or fixture overflow

A toilet overflow with feces is Category 3, with urine only it is Category 2. The scale of cleanup depends on how far it spread and what it soaked.

Montgomery County

Why sewage cleanup is different in Greater Philadelphia

Jenkintown is a borough in Montgomery County and not part of Philadelphia, so the city's combined-sewer program and the Philadelphia Water Department rules do not apply to your address. Ask your borough or township about its sewer system, and whether your street is on a combined or separate system.

The nearby neighborhoods that are in the city, including Germantown, are named by the Water Department as low-lying areas where backups happen. A reader in Cheltenham, Abington or Jenkintown may see the same weather without the same sewer.

August 2026 brought flooded basements across Philadelphia after sixteen months of below-normal rain, and residents on Mallory Street in Manayunk reported raw sewage and stormwater in basements during a water and sewer main replacement.

Skip the guesswork. Call for a straight answer.

Tell us what's happening and we'll tell you honestly whether it's a quick fix, and what sewage cleanup should cost.

Related

Flood Damage Cleanup

Cleanup and drying after creek, river or storm surface water, treated as contaminated from the start.

Basement Flooding Cleanup

Pumping, cleanup and drying when water arrives in a basement from the surface, a failed pump or a backed-up drain.

Structural Drying

Monitored drying of plaster-and-lath walls, hardwood over joists and stone or brick, with daily readings until dry.

Mold Inspection

What a mold inspection includes, what air and surface tests do, and how to vet an inspector in a state with no mold license.

Guides

Read before you book

FAQ

Sewage Cleanup FAQs

Is sewage backup dangerous?

Yes. Sewage can carry bacteria, viruses and parasites, and is treated as Category 3. Stay out, keep children and pets away and call. Wash well after any contact.

Who is responsible for the sewer, me or the city?

Often the homeowner is responsible for the lateral from the house to the street connection and the municipality for the main. It varies, so ask your borough, township or sewer authority.

How fast can a crew reach a sewage backup?

No arrival time can be promised. The phone is answered at every hour, with a crew sent as soon as one becomes available. Tell the person who answers that it is sewage.

Will a backwater valve stop this?

A backwater valve closes to stop water flowing backward into the house, and can help in a combined-sewer area. It needs a plumber to install and regular upkeep. Philadelphia homes may qualify for free installation.

Does insurance cover sewage cleanup?

Only with a sewer or drain backup endorsement, in general. Standard policies often exclude it. Whether it pays depends on the insurer and the policy wording.

Is the smell dangerous after cleanup?

A lingering smell usually means something porous was missed or a drain is still wet. Tell the crew, and ask a plumber to check the drain trap and lateral.

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