Flood Damage Cleanup in Chestnut Hill
The Wissahickon's Ida flood reached Chestnut Hill and shows what a big storm can do.
Phones answered 24/7 across Chestnut Hill. Call for a clear price before any work starts.
Fastest: call (833) 490-5225. Or send this and we call you back.
Chestnut Hill's older stone and stucco houses sit on a ridge above the Wissahickon Creek, which reached 17.74 feet at the Fort Washington gauge during Hurricane Ida. Deep hillside cellars can seep. Calls are picked up 24/7, and a crew is sent when one is free to go.
Chestnut Hill sits on a ridge above the Wissahickon Creek, with Germantown Avenue's cobblestones and trolley tracks as its main street. It is ZIP 19118, at the northwestern edge of the city, and one of the closest city neighborhoods to Jenkintown.
The houses are older stone and stucco homes on large lots, plus stone twins and rowhouses. Deep stone basements on hillsides are common, and they can seep. These are general patterns for the housing type, and each house is different.
Jenkintown Water Damage Restoration works from Jenkintown, in Montgomery County. The crew removes water and dries the structure, while landscaping, grading and wall repair go to other trades.
In a house this size, finding where the water started is half the work. The crew checks the roof line, the bathrooms and the cellar before deciding where to set equipment. Call (833) 490-5225, describe what has happened, and the crew will tell you what to do meanwhile.
Hard freezes in January and February, snowmelt and spring rain on saturated ground, summer thunderstorms and the tropical remnants of late August and September decide which water problems are most likely in Jenkintown from week to week.
The remnants of Hurricane Ida brought roughly 5 to 10 inches of rain to the region on September 1, 2021, most of it in a little over six hours. The Wissahickon peaked at 17.74 feet at the USGS gauge at Fort Washington State Park. That is well above the roughly 12 feet where the creek tends to leave its banks.
Chestnut Hill was among the places that flooded. Forbidden Drive went under water, and benches and parts of the trail washed away. Flooding was also reported in Flourtown, Wyndmoor, Fort Washington and Ambler.
Creek water is Category 3, which means it is treated as contaminated. The flood damage cleanup page explains how that changes what can be saved.
The Wissahickon watershed is wooded, and sycamores, maples and oaks drop a lot of leaves and branches. Debris reaching a gutter, a window well drain or a culvert in the fall can leave water with no path in the next storm.
A ridge keeps most houses out of the creek's reach, but it does not keep them dry. Hillside lots send rain downhill across the property, and a deep stone cellar on a slope can have one wall below the surrounding soil. Water presses on that wall and can pass through old mortar.
Long rain and saturated ground raise the water table. A sump pit may fill faster than the pump can empty it, and a pump without power does nothing. These are general patterns, and a technician looks at the entry points on arrival.
Wet stone and plaster dry slowly. The crew keeps equipment running and checks readings until the walls are dry.
Window wells are a common entry on these houses. A cellar window set below grade fills like a cup when the drain at its bottom clogs, and the water then comes over the sill. Keep wells clear of leaves and soil, and cover them if you can.
Large houses on big lots mean long runs of pipe, several bathrooms and a cellar that holds the water heater, boiler and mechanical systems. A slow leak in one bathroom can wet the ceiling below, the wall cavity and the floor structure before anyone notices. The distance from the main also means a longer time to find the cause.
Plaster ceilings, wood floors and built-in cabinetry are costly to replace, so careful drying matters more than speed of demolition. A crew cuts as little as it must and measures before and after. Photographs and moisture logs can be handed to the homeowner for a claim.
Houses of this age may have asbestos in old plaster or pipe wrap and lead in old paint. Check with your local authority before demolition.
The Germantown Avenue business district adds a second kind of building: older storefronts with apartments above and basements below. A leak above is a ceiling job below, and the commercial water damage page covers how shop and light-commercial jobs are handled.
Standard homeowners policies exclude flood from overflowing creeks and rivers. Flood coverage is a separate policy through the National Flood Insurance Program or a private insurer, and it takes 30 days to become effective.
Sewer or drain backup is typically covered only with an endorsement. Read your policy and ask your agent, since coverage is decided by your insurer.
The Wissahickon's Ida flood reached Chestnut Hill and shows what a big storm can do.
Deep hillside stone cellars seep through old mortar.
Saturated slopes make the pump the cellar's last line of defense.
Large houses with several bathrooms hide leaks above plaster ceilings.
Wind and rain on older roofs bring water into attics and walls.
A crew is dispatched as fast as one is available, and you approve the estimate before any work starts.
Chestnut Hill ZIP codes we cover: 19118. Type yours to confirm, or just call.
Parts of the Wissahickon valley are, and parts of the ridge are not. A flood map or your insurer can say where your address falls. Basements on a ridge can still take in water from runoff and seepage, which flood insurance may not address.
Often, if the water is caught early. Dense materials like hardwood and plaster take longer and need monitored drying, sometimes called specialty drying. Some pieces cannot be saved, and a technician explains which before removing anything.
Yes. Houses in ZIP 19118 on the ridge and near the creek valley are inside the service area. In a creek flood, the first step is to stay out of moving water and call once it is safe.
The USGS gauge at Fort Washington State Park is the local yardstick. The creek tends to leave its banks near 12 feet, and roads start to flood near 12.9 feet. On September 1, 2021 it reached 17.74 feet.
Stay out of moving water, move to higher ground and follow warnings from the National Weather Service. Do not drive through flooded roads. After the water recedes, treat anything the creek touched as contaminated, photograph the damage and call a crew once it is safe to enter.