Sewage Cleanup in Philadelphia
Combined sewers push contaminated water up basement drains during heavy storms.
Phones answered 24/7 across Philadelphia. Call for a clear price before any work starts.
Fastest: call (833) 490-5225. Or send this and we call you back.
Philadelphia's water damage usually arrives through the basement: a backed-up combined sewer, a seeping stone wall or a winter pipe failure. Shut off the water at the main if the source is inside, and stay away from wet outlets. Phones here are answered around the clock, and dispatch goes out as crews free up.
Philadelphia is a city of more than a dozen older rowhouse belts, and water finds the cellar in almost every one of them. This page covers the city as a whole, including Center City and the blocks around it. The neighborhood pages for Kensington, South Philadelphia and the others go into the street-level detail.
The thing that sets the city apart underground is its sewer system. Philadelphia's older sewers are combined, so rain runoff and household wastewater travel in the same pipes. When a hard storm fills them, the overflow can come back up through a basement floor drain, a laundry sink or a toilet.
Jenkintown Water Damage Restoration is based in Jenkintown, in Montgomery County just north of the city line, and works across Philadelphia County. A technician extracts the water, measures what is wet behind plaster and brick, and runs drying equipment until the readings come down. Pipe repairs and drain work go to a licensed plumber, and repairs after drying are quoted separately. Call (833) 490-5225 and say what you see; the crew will tell you what to do while you wait.
Combined sewers push contaminated water up basement drains during heavy storms.
Full cellars under older houses collect street runoff, seepage and failed-pump water.
Attached houses share walls, so a leak next door can be your wet ceiling.
Winter cold snaps and the January 2026 main breaks left many homes with leaks.
Plaster, brick and old joists dry slowly and need monitored equipment.
Hard freezes in January and February, snowmelt and spring rain on saturated ground, summer thunderstorms and the tropical remnants of late August and September decide which water problems are most likely in Jenkintown from week to week.
Most of the older city drains through combined sewers. The Philadelphia Water Department (PWD) says basement backups happen in those areas, and it names the low-lying parts of Germantown, Kensington, Northern Liberties, Center City, South Philadelphia and Port Richmond as the hardest hit. Those pipes were laid when far less ground was paved, so rain that once soaked into soil now races into the sewer all at once.
Press reports add that the Delaware River has risen about a foot since the system was built, which leaves less room for storm flow to drain out. When the pipes are full, the water looks for the lowest opening in your house.
Sewage coming up a drain is Category 3 water. Keep children and pets out, do not run the washer or flush, and leave cleanup of porous materials to a crew with the right protective gear. The sewage cleanup service page explains what the work involves.
Rain returned in July and August 2026 after 16 consecutive months of below-normal precipitation, and basements flooded across the city. PWD counts roughly 72,000 stormwater inlets, and leaves, dirt and trash clog them. Some were sealed shut when repaving raised street levels above the curb drains, so water that should have disappeared stood in the street instead.
That mix of old pipes, blocked inlets and a long dry spell followed by heavy rain is why the same few blocks flood again and again. A clean gutter in front of your house is worth a look before the next forecast storm, though no homeowner can fix a combined sewer.
If you rent or own in a flood-prone block, ask about the free backwater valve program below. It reduces the chance of sewage backing up, and it does not stop water from coming through walls or windows.
PWD's Basement Backup Protection Program installs free backwater valves on basement fixtures or the main house drain for homes that qualify. The valves and installation carry a one-year warranty, and the homeowner maintains them afterward. Details are at water.phila.gov/basement or 215-685-6069.
Insurance is a separate question that your own policy answers. Standard homeowners policies exclude flood from rising surface water, and flood coverage is a separate policy that takes 30 days to become effective. Sewer or drain backup is typically covered only if an endorsement was added, so check your policy or ask your agent.
What a crew can do is document the loss. Take photos before anything is moved, and the crew can give you moisture readings and photos to share with your insurer. Coverage is decided by the insurer.
Under state law, a contractor does not need a Philadelphia contractor license to do home improvement work on one- and two-family houses and condominium units, but must hold the Pennsylvania registration with the Attorney General. Plumbing, electrical and fire-suppression work still need a Philadelphia trade license from the Department of Licenses and Inspections (L&I).
In practice, that means the crew handles extraction, drying, and tear-out of wet material, while a plumber with a city trade license fixes the broken pipe or water heater. Pennsylvania requires most home improvement contractors to register with the Attorney General and put a written contract in place for jobs over $500, and you can look up a contractor's registration on the Attorney General's site.
Tell us what's happening and we'll tell you honestly whether it's a quick fix, and what service in Philadelphia should cost.
Philadelphia ZIP codes we cover: 19102, 19103, 19106, 19107, 19123, 19130. Type yours to confirm, or just call.
ZIP 19145, 19146, 19147, 19148, 19112
ZIP 08102, 08103, 08104, 08105
ZIP 19121, 19132, 19133, 19140, 19141, 19120…
ZIP 19104, 19131, 19139, 19143, 19151, 19142…
Jenkintown Water Damage Restoration serves Philadelphia County, from Center City out to the Northeast and the river wards, plus the surrounding Montgomery County towns. Each neighborhood has its own page with local detail. Enter an address on the ZIP check page if you are unsure whether it falls inside the service area.
The Philadelphia Water Department handles the main and the street-side pipe. Inside the house, the crew can help stop water, board up or tarp an opening, extract what came in and dry the structure. A licensed plumber repairs pipes inside the home.
Yes. Sewage is Category 3 water and can carry bacteria, so avoid touching it and keep children and pets away. Porous items such as carpet, pad and drywall that touched it are usually removed rather than saved. Wear boots and gloves if you must enter, and call a crew.
The EPA advises drying water-damaged areas and items within 24 to 48 hours to prevent mold. Stone and plaster dry slowly, so the sooner extraction and air movement start, the better the odds of saving materials. A moisture meter shows what is still wet.
Possibly. PWD's Basement Backup Protection Program installs free backwater valves for homes that qualify, with a one-year warranty on the valve and installation. Eligibility rules and applications are at water.phila.gov/basement or 215-685-6069. Jenkintown Water Damage Restoration does not run the program.