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Philadelphia, PA · 19102 · 19103 · 19106 · 19107 …

Water Damage Restoration in Philadelphia, PA

Phones answered 24/7 across Philadelphia. Call for a clear price before any work starts.

  • Phones answered 24/7
  • Flooded basements, burst pipes, sewer backups
  • The emergency figure is agreed up front
  • Readings and photographs from every visit, for your claim

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Philadelphia, PA

Local service in Philadelphia

water damage restoration in Philadelphia

Philadelphia's water damage usually arrives through the basement: a backed-up combined sewer, a seeping stone wall or a winter pipe failure. Shut off the water at the main if the source is inside, and stay away from wet outlets. Phones here are answered around the clock, and dispatch goes out as crews free up.

Philadelphia is a city of more than a dozen older rowhouse belts, and water finds the cellar in almost every one of them. This page covers the city as a whole, including Center City and the blocks around it. The neighborhood pages for Kensington, South Philadelphia and the others go into the street-level detail.

The thing that sets the city apart underground is its sewer system. Philadelphia's older sewers are combined, so rain runoff and household wastewater travel in the same pipes. When a hard storm fills them, the overflow can come back up through a basement floor drain, a laundry sink or a toilet.

Jenkintown Water Damage Restoration is based in Jenkintown, in Montgomery County just north of the city line, and works across Philadelphia County. A technician extracts the water, measures what is wet behind plaster and brick, and runs drying equipment until the readings come down. Pipe repairs and drain work go to a licensed plumber, and repairs after drying are quoted separately. Call (833) 490-5225 and say what you see; the crew will tell you what to do while you wait.

City
Philadelphia, PA
County
Philadelphia County
ZIP codes
19102, 19103, 19106, 19107, 19123, 19130
Hours
Phones answered 24/7
Popular here

Today in Philadelphia

Hard freezes in January and February, snowmelt and spring rain on saturated ground, summer thunderstorms and the tropical remnants of late August and September decide which water problems are most likely in Jenkintown from week to week.

    Call (833) 490-5225 · See the local season calendar

    Why do Philadelphia basements back up when it rains hard?

    Most of the older city drains through combined sewers. The Philadelphia Water Department (PWD) says basement backups happen in those areas, and it names the low-lying parts of Germantown, Kensington, Northern Liberties, Center City, South Philadelphia and Port Richmond as the hardest hit. Those pipes were laid when far less ground was paved, so rain that once soaked into soil now races into the sewer all at once.

    Press reports add that the Delaware River has risen about a foot since the system was built, which leaves less room for storm flow to drain out. When the pipes are full, the water looks for the lowest opening in your house.

    Sewage coming up a drain is Category 3 water. Keep children and pets out, do not run the washer or flush, and leave cleanup of porous materials to a crew with the right protective gear. The sewage cleanup service page explains what the work involves.

    What happened to basements in August 2026, and what does it say about the city's drains?

    Rain returned in July and August 2026 after 16 consecutive months of below-normal precipitation, and basements flooded across the city. PWD counts roughly 72,000 stormwater inlets, and leaves, dirt and trash clog them. Some were sealed shut when repaving raised street levels above the curb drains, so water that should have disappeared stood in the street instead.

    That mix of old pipes, blocked inlets and a long dry spell followed by heavy rain is why the same few blocks flood again and again. A clean gutter in front of your house is worth a look before the next forecast storm, though no homeowner can fix a combined sewer.

    If you rent or own in a flood-prone block, ask about the free backwater valve program below. It reduces the chance of sewage backing up, and it does not stop water from coming through walls or windows.

    Is there help to stop sewer backups, and what does insurance usually cover?

    PWD's Basement Backup Protection Program installs free backwater valves on basement fixtures or the main house drain for homes that qualify. The valves and installation carry a one-year warranty, and the homeowner maintains them afterward. Details are at water.phila.gov/basement or 215-685-6069.

    Insurance is a separate question that your own policy answers. Standard homeowners policies exclude flood from rising surface water, and flood coverage is a separate policy that takes 30 days to become effective. Sewer or drain backup is typically covered only if an endorsement was added, so check your policy or ask your agent.

    What a crew can do is document the loss. Take photos before anything is moved, and the crew can give you moisture readings and photos to share with your insurer. Coverage is decided by the insurer.

    What do Philadelphia rules mean for a restoration job?

    Under state law, a contractor does not need a Philadelphia contractor license to do home improvement work on one- and two-family houses and condominium units, but must hold the Pennsylvania registration with the Attorney General. Plumbing, electrical and fire-suppression work still need a Philadelphia trade license from the Department of Licenses and Inspections (L&I).

    In practice, that means the crew handles extraction, drying, and tear-out of wet material, while a plumber with a city trade license fixes the broken pipe or water heater. Pennsylvania requires most home improvement contractors to register with the Attorney General and put a written contract in place for jobs over $500, and you can look up a contractor's registration on the Attorney General's site.

    Skip the guesswork. Call for a straight answer.

    Tell us what's happening and we'll tell you honestly whether it's a quick fix, and what service in Philadelphia should cost.

    Coverage

    Where we work in Philadelphia

    Neighborhoods we cover

    • Center City
    • Northern Liberties
    • Fairmount
    • Port Richmond edge

    Landmarks and main roads

    • City Hall
    • Delaware River
    • Schuylkill River
    ZIP check

    Confirm coverage for your Philadelphia address

    Philadelphia ZIP codes we cover: 19102, 19103, 19106, 19107, 19123, 19130. Type yours to confirm, or just call.

    Nearby

    Also serving areas near Philadelphia

    Camden

    ZIP 08102, 08103, 08104, 08105

    North Philadelphia

    ZIP 19121, 19132, 19133, 19140, 19141, 19120…

    West Philadelphia

    ZIP 19104, 19131, 19139, 19143, 19151, 19142…

    FAQ

    Philadelphia FAQs

    Does Jenkintown Water Damage Restoration work all over Philadelphia?

    Jenkintown Water Damage Restoration serves Philadelphia County, from Center City out to the Northeast and the river wards, plus the surrounding Montgomery County towns. Each neighborhood has its own page with local detail. Enter an address on the ZIP check page if you are unsure whether it falls inside the service area.

    Who fixes a broken water main in the street?

    The Philadelphia Water Department handles the main and the street-side pipe. Inside the house, the crew can help stop water, board up or tarp an opening, extract what came in and dry the structure. A licensed plumber repairs pipes inside the home.

    Is sewer backup water dangerous?

    Yes. Sewage is Category 3 water and can carry bacteria, so avoid touching it and keep children and pets away. Porous items such as carpet, pad and drywall that touched it are usually removed rather than saved. Wear boots and gloves if you must enter, and call a crew.

    How fast do I need to dry a wet basement?

    The EPA advises drying water-damaged areas and items within 24 to 48 hours to prevent mold. Stone and plaster dry slowly, so the sooner extraction and air movement start, the better the odds of saving materials. A moisture meter shows what is still wet.

    Can I get a free backwater valve?

    Possibly. PWD's Basement Backup Protection Program installs free backwater valves for homes that qualify, with a one-year warranty on the valve and installation. Eligibility rules and applications are at water.phila.gov/basement or 215-685-6069. Jenkintown Water Damage Restoration does not run the program.

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