How Jenkintown Water Damage Restoration handles a water call, start to finish

Jenkintown Water Damage Restoration is a 24/7 water damage line for Jenkintown and the surrounding Montgomery County and Philadelphia neighborhoods. Your call is answered, a local crew is dispatched as fast as one is available, and that crew pumps out, measures and dries. The emergency-stage price is approved before work starts, and repairs are quoted after drying.

Call (833) 490-5225 Free estimate

Phones answered 24/7
Flooded basements, burst pipes, sewer backups
The emergency figure is agreed up front
Readings and photographs from every visit, for your claim

Get a fast quote

Fastest: call (833) 490-5225. Or send this and we call you back.

Our story

How Jenkintown Water Damage Restoration works

Jenkintown is a compact borough of 4,719 people in the 2020 census, about 10 miles north of Center City Philadelphia, with a rail station at Greenwood and West avenues and Abington and Cheltenham townships as its neighbors. Much of the housing around it is a century old or more: stone twins, brick rowhouses and large stone houses on deep cellars.

Those cellars are where most calls end up. A sump pump stops during the storm that needed it, a cast-iron drain backs up in a downpour, a supply line splits in a cold exterior wall, or a long wet spell pushes water through a stone foundation. Jenkintown Water Damage Restoration exists so those calls get answered at any hour by people who know the pattern.

The work itself is practical. Stop the water, pull it out, find where it wicked into plaster and masonry, then dry everything to a measured goal. A price for the emergency stage comes before the equipment, readings are taken on each visit, and photos are yours to hand to your insurer. Plumbing goes to a plumber and rebuilding is quoted once everything is dry.

Service area: Jenkintown and 30 communities within 25 km: eastern Montgomery County from Abington and Cheltenham to Hatboro, Ambler, Norristown and Lansdale; Northeast and Northwest Philadelphia and the neighborhoods around Center City; Bensalem and Warminster on the Bucks County edge; and Camden, NJ
Address: Jenkintown, PA 19046
Hours: Phones answered 24/7
Pricing: Nothing starts until the emergency-stage price for pumping out and setting equipment is explained and agreed. What it costs to put the house back is quoted later, after it tests dry.
What we handle: Flooded basements and seeping stone or brick cellars, burst and frozen pipes, sump pump failures, sewer and drain backups, creek and storm flooding, ice dam and roof leaks, water heater and appliance leaks, rowhouse and twin party-wall leaks, apartments and storefronts, structural drying of plaster and hardwood, and mold inspection and remediation
Who else you may need: A licensed plumber repairs the pipe or replaces the water heater (in Philadelphia, one holding a city L&I trade license); the water utility handles a broken main or the street-side pipe; a roofer repairs the roof; a waterproofing contractor seals a stone wall or installs a sump pump. The crew dries and cleans what the water reached

From the call to the drying plan

Who arrives with the pumps, and what Pennsylvania does and does not license

Jenkintown Water Damage Restoration is the number you dial, and it is not the crew that arrives. Each call goes to the nearest independent, licensed local partner that has a crew free, and that company's own technicians bring the extractors, air movers and dehumidifiers and do the work. "Licensed" needs a careful reading in Pennsylvania, because the state has no general contractor licence at all and no state licence for water damage restoration.

What Pennsylvania does have is registration. Under the Home Improvement Consumer Protection Act, contractors who do home improvement work register with the Attorney General's office, and a registration is a listing with the state, not an endorsement of anyone's work. So the number worth asking for is a registration number rather than a licence number. Plumbing is separate: it is a licensed trade where the city or borough requires it, as it does in Philadelphia.

You can ask for that registration number, and for any IICRC certifications the technicians hold, at any time on the phone or when the partner calls you to set up the visit. It is not printed on this site, out of respect for the privacy of a company that is not ours. With the number in hand you can check it on the Attorney General's registration lookup yourself, and Jenkintown Water Damage Restoration holds neither a registration nor a licence.

Call and ask for the registration number (833) 490-5225

Values

What we hold ourselves to

Safety before speed

The first words on every call are about the main shut-off and staying clear of wet outlets. Equipment can wait the half minute that takes.

Prices you hear first

The emergency-stage price is said plainly and approved before extraction. Anything beyond it, like cutting out plaster or lifting a floor, is explained before it happens.

Dry by the meter

Fans and dehumidifiers stay until readings show the plaster, wood and masonry have reached their dry goal, however many days that takes.

Honest about limits

Pipe repair goes to a plumber, roof work to a roofer and a leaking foundation to a mason. Coverage questions go to your insurer. You hear that at the start.

Service standards

Our promises on every visit

Phones answered 24 hours a day, every day of the year
A crew dispatched as fast as one is available, with no invented arrival time
Safety steps on the first call: main shut-off, wet outlets, the panel
Emergency-stage price explained and approved before work begins
Moisture readings taken at the start and at every follow-up check
Photos and readings available to share with your insurance company
Repairs quoted separately, after the materials are confirmed dry

One call and it gets handled.

A crew is dispatched as fast as one is available, and you approve the estimate before any work starts.

Call (833) 490-5225 Get a quote

FAQ

Frequently asked questions

Who decides what gets torn out of an old house?

The readings do, together with you. Plaster over lath, old floor boards and cellar trim are removed only if they will not dry or cannot be reached, and the crew shows you the meter reading first. Nothing comes out before you have heard the reason and the price.

Can we stay home while the drying equipment runs?

Usually. Air movers and dehumidifiers are loud and warm a room, and they run day and night, but most households stay. After a sewer backup the affected cellar is sealed off until it is cleaned, and the crew will say which rooms to avoid.

What changes if the house was built before the 1980s?

Older plaster, joint compound, pipe wrap and floor tile can contain asbestos, and houses built before 1978 fall under the EPA lead-safe work rules. Before anything like that is cut or removed, check with your local authority, and the crew will raise it before any demolition.

Can landlords and shop owners call too?

Yes. Rowhouse landlords, storefront owners and building managers call as well, often when one unit's leak reaches the next. Commercial water damage is priced after a walkthrough, and owners receive the same readings and photos a homeowner would.